Return & Refund Policy

At Miracle Hair Oil, we want you to be happy with your purchase. If you have any concerns about your order, please contact us and we’ll do our best to help.

Returns

Due to the nature of our hair-care products, we generally do not accept returns or exchanges for opened or used products for hygiene and safety reasons.

If you receive a product that is damaged, defective, incorrect, or missing, please contact us within 3 days of delivery.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please send us:

• Your order number

• Clear photos/videos of the product and packaging

• A brief description of the issue

After reviewing your request, we may offer a replacement or refund, depending on the situation.

Refunds

If your refund is approved, the applicable amount will be processed using the available refund method. Processing times may vary depending on your payment provider or bank.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Opened or used hair oils

• Products without their original packaging

• Products damaged after delivery due to customer handling

• Products returned after the return period

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team with your order number and details of your issue.

Miracle Hair Oil reserves the right to review each return or refund request individually.