Shipping policy
Shipping Policy
At Miracle Hair Oil, we are committed to getting your order to you safely and as quickly as possible.
Order Processing
Orders are usually processed within 1–2 business days after they are placed.
Once your order has been shipped, you may receive a confirmation message with your delivery or tracking information.
Delivery Time
Estimated delivery times may vary depending on your location:
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
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Remote Areas: Delivery may take additional time
Please note that delivery times are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before your order is confirmed.
Free shipping may be available on selected orders or promotional offers.
Cash on Delivery
If Cash on Delivery (COD) is available, payment must be made to the courier at the time of delivery.
Please ensure that your phone number and delivery address are correct when placing your order.
Incorrect Address or Failed Delivery
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated delivery attempts, additional shipping charges may apply for re-delivery.
Delayed or Lost Orders
While we work with reliable courier services, occasional delays may occur. If your order is significantly delayed or appears to be lost, please contact us with your order number so we can assist you.
Damaged Packages
If your package arrives visibly damaged, please take photos or videos of the package before opening it and contact us as soon as possible.
Contact Us
For questions regarding your shipment or delivery, please contact us using the contact information provided on our website.